A proposed redesign of the Compass Card mobile reloading process through the implementation of standard UX design techniques.
HTML | CSS | ILLUSTRATOR | UX DESIGN
The goal of this UX design project was to redesign the Compass card mobile reloading function. The first phase of the project (completed in a team) was to develop the content strategy through the use of UX design techniques such as personas, user stories, empathy maps, interviews, competitive & gap analysis, user testing clickable prototypes, user journey mapping, information architecture, and content audit. The second phase of this UX design project (completed individually) was to create wireframes, a style guide, a style tile, and a functioning HTML prototype while taking into account the research and content strategy developed in phase 1.view pitch document view style guide